Terms and Conditions of Sale

We sincerely thank all our customers for choosing our products. Purchases made through this website are subject to the following terms and conditions to ensure transparency and fairness for all customers.

1. Online Ordering
   1. In browsing the products through the website, the price displayed will include VAT (if applicable) and any related shipping fees before confirmation.
   2. Payment can be made through the following channels:
      • Credit / Debit Card
      • QR Code Payment
      • AliPay / WeChat Pay
      (The company may update payment methods as appropriate.)
   3. By submitting an order, the customer accept and comply with the current terms and conditions at the time of submission. It is the customer’s responsibility to check the latest terms and conditions before placing each order.
   4. An order is considered complete once the payment has confirmed. If the payment is unsuccessful within the specified time, the order will be canceled automatically.
2. Product Pricing and Shipping Fees
   • All product prices are as displayed on the website at the time of ordering.
   • Shipping fees will be shown before order confirmation.
3. Receipts and Tax Invoices

   The company can issue receipts or tax invoices upon request. Please state during the ordering process.

Shipping Policy

1. Shipping Schedule
   • Orders are processed daily at 00:00.
   • Orders with confirmed payment before 00:00 will be shipped within 2 business days.
2. Shipping Methods
   • The company delivers products via Thailand Post or other couriers designated by the company.
   • A tracking number for delivery will be sent by email after the shipment.
3. Estimated Delivery Time
   • Bangkok and Metropolitan Area: 1–3 business days
   • Other Provinces: 2–5 business days
   (Delivery times may vary depending on the courier’s conditions.)
4. Shipping Responsibility
   • The company will carefully pack and ship the products.
   • In the event of damage or loss during shipping, the company will coordinate with the courier to resolve the issue.
   • Customers are to inspect the condition of the products immediately upon receival. If there are any faults or issue, please contact the company as soon as possible.

Order Cancellation / Refund / Product Exchange Policy

1. Order Cancellation
   • The order may be cancelled only if it has not yet entered the preparation process or shipping process.
   • If the order is in the shipping process, the company reserves the right to reject the cancellation request.
2. Refunds
   • The company will issue a refund in the following cases:
     • Payment has been made but the product cannot be delivered.
     • The order is cancelled before the shipping process.
   • Refunds will be processed through the same payment channel used for the purchase and may take 7–14 business days, depending on the financial service provider’s policy.
3. Product Returns or Exchanges
   • A return or exchange request may be issued if:
     • The customer received the wrong model, wrong quantity, or the product was damaged during shipping.
   • The product must be in perfect condition, unused, and in its original packaging.
   • The customer is expected to report the issue to the company within 3 days from the date of receival.